Customer Service Representative – 20
Our new CORE20™ are applicant-friendly assessments made to take about 20 minutes or less to complete.
Customer Service Representative – 20
Evaluate fit for roles requiring customer service skills in 20 minutes or less. These quick screening tools combine best-fit traits + an aptitude component to assess problem solving and learning ability.
This Test Evaluates:
- General Reasoning
- Customer Service Orientation
- Dependability
- Empathy
- Extroversion
- Optimism/Enthusiasm
- Stress Tolerance
Qualify Candidates Quickly
with CORE20™ Assessments
Our CORE20™ Tests are designed to take candidates an estimated 20 minutes or less to complete while still providing valuable objective data to guide your hiring decisions. Each assessment contains a set of behaviorally-based traits for best job fit, plus a timed cognitive aptitude test. Feedback reports include one-page summaries as well as supplementary information describing dimension definitions, detailed score interpretations and suggested interview questions.
