Administrative Assistant / Receptionist Test
Screen out administrative assistants with bad attitudes with this online personality test.
Pre-Employment Test
Purpose:
The receptionist is the face of your company. Their personality and attitude reflect your values and culture. Use RA’s Administrative Assistant / Receptionist Test to identify candidates with great personalities who can interact with visitors to your business and treat them in a pleasant, cordial manner. The most effective receptionists are also sensitive to the need to restrict access as required. In addition to best-fit traits, this test also incorporates a mental aptitude component to help you find receptionists who are first-rate problem-solvers.
About This Test:
What the Report Gives You:
A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, explanation of aptitude results and suggested interview questions.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Options:
Contact us to learn how we can customize test content to meet your specifications.
Sample Personality Item:
| For the statement on the left |
| For the statement on the right | |||||
I put forth a great deal of effort at work because my real passion is my career. |
I come to work and do what is asked of me, but my real enjoyment in life is when I go home. |
Sample Questions for General Reasoning Test:
Sample verbal reasoning item: House is to dwelling as car is to ___________. | (A) transportation | ||
Sample numerical reasoning item: Which comes next in this series? 3 6 9 19 22 25 | (A) 118 | ||
Sample logic item: Assume the first two statements are true.
| Is the last statement: |
(Sample questions differ from actual test appearance and do not contain real test content.)
The Administrative Assistant / Receptionist Test Evaluates:
| Less Desirable Behaviors | Test Content | Desirable Behaviors |
|---|---|---|
| Slower to learn – Not very observant | General Reasoning | Quicker to learn; observant & insightful |
| Argumentative, contentious | Agreeableness | Easy to get along with, amiable |
| Fails to live up to promises | Conscientiousness | Reliable, dependable |
| Not service minded | Customer Service | Enjoys serving people |
| Doesn’t like detailed tasks | Detail-Minded | Like working on detailed tasks |
| Overreacts to stress, gets upset easily | Emotional Resilience | Calm, level-headed, handles stress well |
| Doesn’t like to multi-task | Flexibility | Able to shift to different tasks |
| Direct, blunt, revealing | Impression Management | Diplomatic, interpersonally sensitive |
| Bends rules to suit self | Integrity | Strong ethical principles |
| Cares mainly about salary and perks | Intrinsic Motivation | Enjoys coming to work |
| Frequently finds fault | Optimism / Enthusiasm | Positive attitudes |
| Careless, disorganized | Orderliness | Organized, planful |
| Doesn’t want to have to deal with people | Sociability / Extroversion | Likes people involvement at work |
| Very interpersonally sensitive | Tender-Tough Minded | Fact-based thinking style / less empathetic |
| Satified with short term jobs | Tenure Potential | Wants a long term job |
| Does the minimum | Work Drive | Willing to go the extra mile |
