Banking Services Representative
When hiring bank tellers, you absolutely must find the right people. Use this test to do just that.
Pre-Employment Test
Purpose:
The Banking Services Representative test can help you find candidates who are smart with numbers. They should also be warm, friendly and outgoing, with a strong work ethic, and the ability to cross-sell your financial institutions’ numerous other products and services.
About This Test:
Banking Services Representative
$35
- An untimed personality assessment
- An untimed Bank Teller Math Test
- A 7-minute timed Perceptual Speed & Accuracy Test
What the Report Gives You:
A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, explanation of aptitude results and suggested interview questions.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Options:
Contact us to learn how we can customize test content for bank employment or the way information is presented in the report to meet your specifications.
Sample Personality Item:
| For the statement on the left |
| For the statement on the right | |||||
No matter how busy I am, I always take the time to do careful proofing and correct mistakes. |
My job is so demanding and hectic that I rarely take the time to proof my work. |
Sample Question for Bank Teller Math Test:
356 +187 =______ | (A) 553 (B) 543 (C) 564 (D) 433 (E) 453 |
Sample Question for Perceptual Speed & Accuracy Test:
| |||
4556 | Yes No | 4556 | |
(Sample questions differ from actual test appearance and do not contain real test content.)
The Banking Services Representative Evaluates:
| Less Desirable Behaviors | Test Content | Desirable Behaviors |
|---|---|---|
| Limited math skills, more mistakes | Teller Math | Good math skills, few mistakes |
| Slow clerical processing | Perceptual Speed & Accuracy | Fast clerical processing |
| Not reliable, undependable | Conscientiousness | Careful to do things properly, goes by the rules |
| Uncomfortable with suggestive selling | Cross Selling Potential | Comfortable with suggestive selling |
| Not service minded | Customer Service | Creates positive service-minded culture |
| Overreacts to stress, gets upset easily | Emotional Resilience | Calm, level-headed, handles stress well |
| Bends rules to suit self | Integrity | Strong ethical principles |
| Cares mainly about salary and perks | Intrinsic Motivation | Enjoys coming to work |
| Prefers working on own tasks | Teamwork | Likes working interdependently |
| Doesn’t plan to stay for many years | Tenure Potential | Plans to estay for man years |
| Does the minimum | Work Drive | Willing to go the extra mile |
