Claims Adjuster Test
Click here to learn more about our online Insurance Claims Adjuster Test.
Pre-Employment Test
Purpose:
These aptitude +personality test bundles will help you identify qualified Claims Adjusters. A targeted personality trait profile reveals whether the candidate will be detail-oriented and assertive, with good interpersonal skills and a strong sense of integrity. A general cognitive aptitude test measures multi-tasking and problem-solving abilities.
Select From These Options:
Claims Adjuster Test
Express
$30
- A smaller number of personality trait measures targeting behaviors specific to this role
- A timed test of General Reasoning
Claims Adjuster Test
Core
$35
- An untimed personality assessment targeting behaviors specific to this type of job
- An untimed General Cognitive Aptitude Test (includes verbal, numerical, and abstract reasoning)
Claims Adjuster Test
Core+
$45
- An untimed personality assessment targeting behaviors specific to this role
- An untimed General Cognitive Aptitude Test (includes verbal, numerical, and abstract reasoning)
- An untimed set of open-ended statements to which the candidate has to type in a short answer
What the Report Gives You:
A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, an explanation of aptitude results, a display of narrative responses given to the open-ended statements, and suggested interview questions.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Options:
Contact us to learn how we can customize test content to meet your specifications.
Target Group:
We recommend using this test for the positions of Claims Adjuster, Claims Adjuster Trainee, Claims Representative, Field Claims Representative, Liability Specialist, Customer Claims Representative, Claims Review Specialist, Claims Advocate, Adjuster, Property Claims Adjuster, and other roles in insurance, automotive, industrial or medical settings.
Sample Personality Item:
| For the statement on the left |
| For the statement on the right | |||||
I put forth a great deal of effort at work because my real passion is my career. |
I come to work and do what is asked of me, but my real enjoyment in life is when I go home. |
Sample Questions for General Cognitive Aptitude Test:
Sample verbal reasoning item: House is to dwelling as car is to ____________. | (A) transportation | ||
Sample numerical reasoning item: Which number comes next in this series? 3 6 9 19 22 25 | (A) 32 | ||
Sample abstract reasoning item:
Which figure would come next in the series?
|
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Sample Questions for General Reasoning Test:
Sample verbal reasoning item: House is to dwelling as car is to ___________. | (A) transportation | ||
Sample numerical reasoning item: Which comes next in this series? 3 6 9 19 22 25 | (A) 118 | ||
Sample logic item: Assume the first two statements are true.
| Is the last statement: |
Sample Question for Open-Ended Statement:
The three things I want most from my job are... |
(Sample questions differ from actual test appearance and do not contain real test content.)
The Claims Adjuster Test Evaluates:
| Less Desirable Behaviors | Test Content | Desirable Behaviors |
|---|---|---|
| Slow learner, overwhelmed with complexity | General Cognitive Aptitude* | Quick learner, handles challenging tasks well |
| Slower to learn – Not very observant | General Reasoning† | Quicker to learn; observant & insightful |
| Simplistic thoughts, negative attitudes, grammatical mistakes | Short Answer Series of Open-ended questions | Articulate, meaningful comments, expresses positive attitudes, no grammatical mistakes |
| Argumentative, critical, sarcastic | Agreeableness | Easy to get along with, amiable |
| Hesitent, threat sensitive, asks for direction | Assertiveness*† | Willing to make judgements / decisions with confidence |
| Uninterested in competition | Competitiveness*† | Enjoys competition, drive for result |
| Not reliable, undependable | Conscientiousness*† | Careful to do things properly, goes by the rules |
| Not service minded | Customer Service Orientation*† | Creates positive service-minded culture |
| Overreacts to stress, gets upset easily | Emotional Stability*† | Calm, level-headed, handles stress well |
| Lacks intuition about others’ feelings | Empathy / Interpersonal Sensitivity*† | Sensitive to others’ feelings, empathetic |
| Motivated by enjoyment of everyday tasks, not by opportunity for extra pay | Extrinsic Motivation | Motivated by pay, benefits, bonuses, prizes |
| Prefers to deal with tasks that do not require intensive interactions | Extroversion*† | Likes people involvement at work |
| Bends rules to suit own purposes | Integrity*† | Strong ethical principles |
| Sticks with tried-and-true approaches, resistant to new ideas | Openness*† | Enjoys learning and new ideas, innovative |
| Negative attitudes, gives up easily | Optimism | Cheerful, upbeat, persistent |
| Prefers working on own | Teamwork | Able to coordinate and work cooperatively |
| Does the minimum | Work Drive*† | Willing to go the extra mile |
(Note: the asterisk (*) denotes that the personality dimension is included in the Core version of the test; the dagger (†) denotes that the personality dimension is included in the Express version of the test.)
