Front Office Manager

Pre-Employment Test

Purpose: The Front Office Manager test measures behaviors and abilities associated with effective interpersonal interaction and multi-tasking in a cross-functional office administration role. These employees typically act as a central point of contact for a company’s customers and staff. They don’t have supervisory responsibilities but they play a key role. Their job tasks are varied to include communication, computer, and clerical duties, while managing projects and meeting deadlines.

About This Test: This test will take most candidates approximately 40 minutes. It consists of 2 parts:

• An untimed personality assessment
• An untimed General Cognitive Aptitude Test (includes verbal, numerical, and abstract reasoning)

What the Report Gives You: A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, explanation of aptitude results and suggested interview questions.

Testing Process:

• Immediate score report upon completion.
• Proctoring desirable but not required.
• The use of mobile phones is discouraged.

Target Group: We recommend using this test to help select Office Managers, Front Office Coordinators, Executive and Administrative Assistants, or other Office Administrators who fill key roles but do not supervise employees.

(Sample questions differ from actual test appearance and do not contain real test content.)