Insurance Claims Adjuster Test
Click here to learn more about our online Insurance Claims Adjuster Test.
Pre-Employment Test
Purpose:
Insurance Claims Adjuster candidates should have the intelligence to handle large amounts of information, remember pertinent laws and regulations, have the skill to evaluate losses, and the focus to complete detailed forms. In assessing an Insurance Claims Adjuster candidate, other things to consider are their ability to negotiate, relate to clients and vendors, work on their own, and use their time well.
About This Test:
This test will take most candidates approximately 75 minutes. It consists of 3 parts:
- An untimed personality assessment
- An untimed General Cognitive Aptitude Test (includes verbal, numerical, and abstract reasoning)
- An untimed set of open-ended statements to which the candidate has to type in a short answer
What the Report Gives You:
A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, an explanation of aptitude results, a display of narrative responses given to the open-ended statements, and suggested interview questions.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Options:
Contact us to learn how we can customize the test content for your hiring process or the way information is presented in the report to meet your specifications.
Sample Personality Item:
| For the statement on the left |
| For the statement on the right | |||||
I put forth a great deal of effort at work because my real passion is my career. |
I come to work and do what is asked of me, but my real enjoyment in life is when I go home. |
| Sample Questions for General Cognitive Aptitude Test | |||
|---|---|---|---|
Sample verbal reasoning item: House is to dwelling as car is to ____________. | (A) transportation | ||
Sample numerical reasoning item: Which number comes next in this series? 3 6 9 19 22 25 | (A) 32 | ||
Sample abstract reasoning item:
Which figure would come next in the series?
|
| ||
| Sample Question for Open-Ended Statement | |||
|---|---|---|---|
The three things I want most from my job are... |
(Sample questions differ from actual test appearance and do not contain real test content.)
The Insurance Claims Adjuster Test Evaluates:
| Less Desirable Behaviors | Test Content | Desirable Behaviors |
|---|---|---|
| Slow learner, overwhelmed with complexity | General Cognitive Aptitude | Quick learner, handles challenging tasks well |
| Argumentative, critical, sarcastic | Agreeableness | Easy to get along with, amiable |
| Easily led, accommodating, timid | Closing Ability | Persuasive, influential, controls conversation |
| Not reliable, undependable | Conscientiousness | Careful to do things properly, goes by the rules |
| Not service minded | Customer Service | Creates positive service-minded culture |
| Overreacts to stress, gets upset easily | Emotional Resilience | Calm, level-headed, handles stress well |
| Lacks intuition about others’ feelings | Empathy | Sensitive to others’ feelings, empathetic |
| Motivated by enjoyment of everyday tasks, not by opportunity for extra pay | Intrinsic Motivation | Enjoys coming to work |
| Prefers to deal with tasks that do not require intensive interactions | Extroversion | Likes people involvement at work |
| Bends rules to suit own purposes | Integrity | Strong ethical principles |
| Sticks with tried-and-true approaches, resistant to new ideas | Openness to New Experience | Enjoys learning and new ideas, innovative |
| Negative attitudes, gives up easily | Optimism | Cheerful, upbeat, persistent |
| Prefers working on own | Teamwork | Able to coordinate and work cooperatively |
| Does the minimum | Work Drive | Willing to go the extra mile |
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Human Resource Management (SHRM)
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Industrial and Organizational Psychology (SIOP)