Loan Officer Test
Consider this test if you need capable and team-oriented L.O.’s who have great sales and organizational skills.
Pre-Employment Test
Purpose:
RA’s Loan Officer Test screens for best-fit employees who will be responsible for evaluating loan documents and selling loan products to your organization’s borrowers, either remotely, over the phone or face-to-face in a banking environment.
About This Test:
This test will take most candidates approximately 45-60 minutes. It consists of 2 parts:
- An untimed personality assessment
- An untimed General Cognitive Aptitude Test (includes verbal, numerical, and abstract reasoning)
What the Report Gives You:
A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, explanation of aptitude results and suggested interview questions.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Options:
Contact us to learn how we can customize the test content for your hiring process or the way information is presented in the report to meet your specifications.
Target Group:
We recommend using this test for Mortgage Loan Officers, Mortgage Loan Officer Assistants, Loan Originators, Loan Office Assistants, Loan Officer Trainees and Mortgage Advisors.
Sample Personality Item:
| For the statement on the left |
| For the statement on the right | |||||
People at work would say I focus on the upside of plans and downplay the possibility of problems. |
People at work would say I always focus on what can go wrong. |
| Sample Questions for General Cognitive Aptitude Test | |||
|---|---|---|---|
Sample verbal reasoning item: House is to dwelling as car is to ____________. | (A) transportation | ||
Sample numerical reasoning item: Which number comes next in this series? 3 6 9 19 22 25 | (A) 32 | ||
Sample abstract reasoning item:
Which figure would come next in the series?
|
| ||
(Sample questions differ from actual test appearance and do not contain real test content.)
The Loan Officer Test Evaluates:
| Less Desirable Behaviors | Test Content | Desirable Behaviors |
|---|---|---|
| Slow learner, overwhelmed with complexity | General Cognitive Aptitude | Quick learner, handles challenging tasks well |
| Argumentative, critical, demeaning | Agreeableness | Pleasant, easy going, respectful |
| Timid, lacks courage to confront difficult subjects | Assertiveness | Willing to present their opinion and debate various options |
| Fails to live up to promises | Conscientiousness / Dependability | Reliable, dependable |
| Not service minded | Customer Service Orientation | Enjoys serving people |
| Dislikes detailed tasks | Detail Mindedness | Enjoys making sure details are in place |
| Overreacts to stress, gets upset easily | Emotional Stability / Resilience / Maturity | Calm, level-headed, handles stress well |
| Direct, blunt, revealing | Image Management & Self Presentation | Diplomatic, interpersonally sensitive |
| Bends rules to suit own purposes | Integrity / Trustworthiness | Strong moral code |
| Insensitive to others emotional state | Interpersonal Sensitivity | Aware of other people’s emotional state, empathetic |
| Finds fault easily, negative attitudes | Optimism / Enthusiasm | Believes In positive future, good motivator |
| Wants to focus primarily on the product | Relationship Sales | Wants to build a customer relationship in order to sell the product |
| Waits for someone else to supply information | Self-Directed Learning | Confident of own decisions |
| Prefers working on own | Teamwork Orientation | Enjoys collaborative work |
| Does the minimum | Work Drive | Willing to go the extra mile |
Can We Help You Faster?
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Industrial and Organizational Psychology (SIOP)