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Job Test for Restaurant Servers

Restaurant Server Test

Employment test for restaurant servers and hosts ensures great wait staff.

Pre-Employment Test


Purpose: Hiring restaurant servers seems like a never-ending business, costing time and money. Want to reduce employee turnover among wait staff? Hire the right restaurant server each time. Ensure your waiters and waitresses the ones who bring back repeat customers thanks to their personal skills and abilities. This pre-employment online personality test helps you do just that.

About This Test: This test will take most candidates approximately 10-15 minutes. It consists of 1 part:

  • An untimed personality assessment

What the Report Gives You: A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, and suggested interview questions.

Testing Process:

  • Immediate score report upon completion.
  • Proctoring desirable but not required.
  • The use of mobile phones is discouraged.

Options: Contact us to learn how we can customize the test content for your hiring process or the way information is presented in the report to meet your specifications.

Sample Personality Items:

For the statement 
on the left
I feel very strongly about it
I feel it describes me most of the time
I can’t decide between the two statements
I feel it describes me most of the time
I feel very strongly about it
For the statement 
on the right
No matter how busy I am, I always take the time to do careful proofing and correct mistakes.
My job is so demanding and hectic that I rarely take the time to proof my work.
I prefer working in a quiet environment where I don’t have to talk to people very often.
I prefer working in a busy environment with a lot of activity and social interaction.
People at work would say I focus on the upside of plans and downplay the possibility of problems.
People at work would say I always focus on what can go wrong.

(Sample questions differ from actual test appearance and do not contain real test content.)

The Restaurant Server Test Evaluates:

Less Desirable Behaviors Test Content Desirable Behaviors
Fails to live up to promises Conscientiousness Reliable, dependable
Does not choose to personalize interactions with customers Customer Engagement Regularly personalizes interactions with customers
Not service minded Customer Service Orientation Enjoys serving people
Overreacts to stress, gets upset easily Emotional Resilience Calm, level-headed, handles stress well
Doesn’t want to have to deal with people Extroversion Likes people involvement at work
Gives up easily, complains Optimism / Enthusiasm Cheeful, positive, “can-do” attitude
Does the minimum Work Drive Willing to go the extra mile

Validity Information: Click here to view RA's Technical Manual for details about test dimension development, reliability & validity.


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