Account Manager Test (for Sales)
Find Account Managers who treat clients like gold, keep customers happy, and sales coming in the door.
Pre-Employment Test
Purpose:
The Account Manager Test (for Sales) helps employers identify candidates who have the personal initiative, skills, and abilities to work with customers face-to-face or on the phone. It will help you find driven, goal-oriented people who are social, great at follow-up, able to handle detailed tasks, and who stay calm under pressure.
About This Test:
This test will take most candidates approximately 45 minutes. It consists of 2 parts:
- An untimed personality assessment
- An untimed General Cognitive Aptitude Test (includes verbal, numerical, and abstract reasoning)
What the Report Gives You:
A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, explanation of aptitude results and suggested interview questions.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Options:
Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications.
Sample Personality Item:
For the statement on the left |
| For the statement on the right | |||||
People at work would say I focus on the upside of plans and downplay the possibility of problems. |
People at work would say I always focus on what can go wrong. |
Sample Questions for General Cognitive Aptitude Test | |||
---|---|---|---|
Sample verbal reasoning item: House is to dwelling as car is to ____________. | (A) transportation | ||
Sample numerical reasoning item: Which number comes next in this series? 3 6 9 19 22 25 | (A) 32 | ||
Sample abstract reasoning item:
Which figure would come next in the series?
|
(Sample questions differ from actual test appearance and do not contain real test content.)
The Account Manager Test (for Sales) Evaluates:
Less Desirable Behaviors | Test Content | Desirable Behaviors |
---|---|---|
Slow learner, overwhelmed with complexity | General Cognitive Aptitude | Quick learner, handles challenging tasks well |
Argumentative, contentious | Agreeableness | Easy to get along with, amiable |
Easily led, accomodating, timid | Closing Ability | Persuasive, influential, controls conversation |
Not reliable, undependable | Conscientiousness | Careful to do things properly, goes by the rules |
Not service minded | Customer Service | Creates positive service-minded culture |
Frustrated by a lot of detailed tasks | Detail-Mindedness | Enjoys tasks that require attention to detail |
Overreacts to stress, gets upset easily | Emotional Resilience | Calm, level-headed, handles stress well |
Lacks intuition about others’ feelings | Empathy | Sensitive to others’ feelings, empathetic |
Blunt, unsophisticated, politically naive | Impression Management | Socially sensitive, polite, diplomatic |
Bends rules to suit self | Integrity | Strong ethical principles |
Negative attitudes, gives up easily | Optimism | Cheerful, upbeat, persistent |
Professional, detatched relationship with customers | Relationship Sales | Bonds well with customer, uses friendship to enhance sales |
Waits for someone else to supply information | Self-Directed Learning | Confident of own decisions |
Doesn’t want to coordinate with others | Teamwork | Able to coordinate and work cooperatively |
Does the minimum | Work Drive | Willing to go the extra mile |
Can We Help You Faster?
You may be able to get the information you need right on our website. Find your question below and click to see answers in our FAQs.