Account Manager Test (for Sales)

Pre-Employment Test

Account Manager Test (for Sales)

Find Account Managers who treat clients like gold, keep customers happy, and sales coming in the door.

Pre-Employment Test


Purpose:

The Account Manager Test (for Sales) helps employers identify candidates who have the personal initiative, skills, and abilities to work with customers face-to-face or on the phone. It will help you find driven, goal-oriented people who are social, great at follow-up, able to handle detailed tasks, and who stay calm under pressure.

About This Test:

This test will take most candidates approximately 45 minutes. It consists of 2 parts:

  • An untimed personality assessment
  • An untimed General Cognitive Aptitude Test (includes verbal, numerical, and abstract reasoning)

What the Report Gives You:

A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, explanation of aptitude results and suggested interview questions.

Testing Process:

  • Immediate score report upon completion.
  • Proctoring desirable but not required.
  • The use of mobile phones is discouraged.

Options:

Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications.

Sample Personality Item:

For the statement 
on the left
I feel very strongly about it
I feel it describes me most of the time
I can’t decide between the two statements
I feel it describes me most of the time
I feel very strongly about it
For the statement 
on the right
People at work would say I focus on the upside of plans and downplay the possibility of problems.
People at work would say I always focus on what can go wrong.
Sample Questions for General Cognitive Aptitude Test

Sample verbal reasoning item: House is to dwelling as car is to ____________.

(A) transportation
(B) traveling
(C) speed
(D) automobile
(E) mechanical

Sample numerical reasoning item: Which number comes next in this series? 3 6 9 19 22 25

(A) 32
(B) 35
(C) 52
(D) 15
(E) 28

Sample abstract reasoning item: Which figure would come next in the series?

(Sample questions differ from actual test appearance and do not contain real test content.)

The Account Manager Test (for Sales) Evaluates:

Less Desirable Behaviors Test Content Desirable Behaviors
Slow learner, overwhelmed with complexity General Cognitive Aptitude Quick learner, handles challenging tasks well
Argumentative, contentious Agreeableness Easy to get along with, amiable
Easily led, accomodating, timid Closing Ability Persuasive, influential, controls conversation
Not reliable, undependable Conscientiousness Careful to do things properly, goes by the rules
Not service minded Customer Service Creates positive service-minded culture
Frustrated by a lot of detailed tasks Detail-Mindedness Enjoys tasks that require attention to detail
Overreacts to stress, gets upset easily Emotional Resilience Calm, level-headed, handles stress well
Lacks intuition about others’ feelings Empathy Sensitive to others’ feelings, empathetic
Blunt, unsophisticated, politically naive Impression Management Socially sensitive, polite, diplomatic
Bends rules to suit self Integrity Strong ethical principles
Negative attitudes, gives up easily Optimism Cheerful, upbeat, persistent
Professional, detatched relationship with customers Relationship Sales Bonds well with customer, uses friendship to enhance sales
Waits for someone else to supply information Self-Directed Learning Confident of own decisions
Doesn’t want to coordinate with others Teamwork Able to coordinate and work cooperatively
Does the minimum Work Drive Willing to go the extra mile

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For an additional $10, add our Career Development Report (CDR). This feedback report is suitable to share with your candidate. See a Sample CDR Report.

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