Service & Repair Technician
Obtain instant evidence that the Service & Repair employee you want to hire has the necessary technical skills for the job.
Pre-Employment Test
Purpose:
RA’s Service & Repair Technician tests help identify capable problem-solvers who install equipment, diagnose issues, and keep machinery running smoothly. A targeted personality profile highlights key behaviors such as attention to detail, conscientiousness, trustworthiness, stress tolerance, agreeableness, work ethic and solid customer service skills. Additional aptitude components assess spatial and mechanical reasoning abilities. These tests are suitable for technician roles across manufacturing, industrial equipment, medical devices, telecommunications, utilities, HVAC, automotive, and related industries.
Select From These Options:
Service & Repair Technician
Personality Only
$25
- An untimed personality assessment targeting behaviors specific to this role
Service & Repair Technician
Express
$30
- An untimed personality assessment targeting behaviors specific to this type of job
- A 5-minute timed 3D Spatial Reasoning Test
- A 7-minute timed 2D Form Pattern Recognition Test
Service & Repair Technician
Core
$35
- An untimed personality assessment targeting behaviors specific to this type of job.
- A 20-minute timed Mechanical Reasoning Test
What the Report Gives You:
Aptitude scores and interpretation guidance.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Target Group:
These tests are appropriate for use when hiring for the positions of Service & Repair Technician, as well as Equipment Technician, Field Service Technician, Installation Technician, Maintenance Mechanic, Maintenance Technician, Service Engineer, Technical Service Representative and Technical Support Technician, among other similar roles.
The Service & Repair Technician Evaluates:
| Less Desirable Behaviors | Test Content | Desirable Behaviors |
|---|---|---|
| Difficult to assemble parts into a whole | 3-D Spatial Reasoning* | Can visualize how a three-dimensional object fits together |
| Difficulty visualizing objects fitting together; troubleshooting / design work may be slow; often needs assistance from other workers | 2D Form Pattern* | Better able to see how parts fit together; quicker and more capable in accomplishing tasks |
| Easily confused by mechanical operations | Mechanical reasoning | Adept in figuring out mechanical operations |
| Argumentative, critical, demeaning | Agreeableness*† | Pleasant, easy going, respectful |
| Timid, lacks courage to confront difficult subjects | Assertiveness*† | Willing to present their opinion and debate various options |
| Fails to live up to promises | Conscientiousness*† | Reliable, dependable |
| Not service minded | Customer Service / Responsiveness*† | Enjoys serving people |
| Overreacts to stress, gets upset easily | Emotional Stability / Resilience*† | Calm, level-headed, handles stress well |
| Prefers to deal with a small number of people. | Extroversion*† | Enjoys interacting with a lot of people |
| Bends rules to suit own purposes | Integrity*† | Strong moral code |
| Sticks with tried-and-true approaches, resistant to new ideas | Openness*† | Enjoys learning and new ideas, innovative |
| Finds fault easily, negative attitudes | Optimism / Enthusiasm*† | Believes In positive future, good motivator |
| Prefers working on own | Teamwork Orientation*† | Enjoys collaborative work |
| Sensitive about people’s feelings, focuses on feelings vs. Business goals | Tough Mindedness*† | Hard-nosed about business objectives, able to make difficult decisions |
| Does the minimum | Work Drive*† | Willing to go the extra mile |
(Note: the asterisk (*) denotes that the personality dimension is included in the Express version of the test; the dagger (†) denotes that the personality dimension is included in the Personality Only version of the test.)
