Technical Equipment Support Representative Test
Hire a tech with the know-how for your machines & equipment.
Purpose: This assessment helps identify tech support professionals & application engineers who are bright, capable of learning and manipulating complex information, and can explain things well. They are able to operate the equipment they are trying to demonstrate. The test also helps evaluate if candidates are easy to get along with and slow to anger, willing to adhere to company rules and policies, customer minded and eager to please.
About this Test: This untimed test should take approximately 60-75 minutes to complete. It consists of three parts:
- A personality assessment
- A test of general cognitive aptitude (equally divided among verbal, numerical, and abstract reasoning)
- A mechanical reasoning test.
What the Report Gives You: A graphical display of scores of areas covered (see chart), and suggested interview questions.
Testing Process: Online personality testing provides immediate reporting. Proctoring is desirable but not required.
Options: Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications.
Sample Personality Item:
|For the statement |
on the left
|For the statement |
on the right
People at work would say I focus on the upside of plans and downplay the possibility of problems.
People at work would say I always focus on what can go wrong.
|Sample Questions for General Cognitive Aptitude Test|
Sample verbal reasoning item: House is to dwelling as car is to ____________.
Sample numerical reasoning item: Which number comes next in this series? 3 6 9 19 22 25
Sample abstract reasoning item: Which figure would come next in the series?
|Sample Question for Mechanical Reasoning Test|
Which system will allow the 50 lb. crate to be picked up with the least effort?
(A) System A
(Sample questions differ from actual test appearance and do not contain real test content.)
The Technical Equipment Support Representative Test Evaluates:
Validity Information: Click here to view RA's Technical Manual for details about test dimension development, reliability & validity.
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