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Technical Equipment Support Representative Test

Hire a tech with the know-how for your machines & equipment.

Pre-Employment Test


Purpose: This assessment helps identify tech support professionals & application engineers who are bright, capable of learning and manipulating complex information, and can explain things well. They are able to operate the equipment they are trying to demonstrate. The test also helps evaluate if candidates are easy to get along with and slow to anger, willing to adhere to company rules and policies, customer minded and eager to please.

About This Test: This test will take most candidates approximately 60 minutes. It consists of 3 parts:

  • An untimed personality assessment
  • An untimed General Cognitive Aptitude Test (includes verbal, numerical, and abstract reasoning)
  • A 20-minute timed Mechanical Reasoning Test

What the Report Gives You: A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, explanation of aptitude results and suggested interview questions.

Testing Process:

  • Immediate score report upon completion.
  • Proctoring desirable but not required.
  • The use of mobile phones is discouraged.

Options: Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications.

Sample Personality Item:

For the statement 
on the left
I feel very strongly about it
I feel it describes me most of the time
I can’t decide between the two statements
I feel it describes me most of the time
I feel very strongly about it
For the statement 
on the right
People at work would say I focus on the upside of plans and downplay the possibility of problems.
People at work would say I always focus on what can go wrong.
Sample Questions for General Cognitive Aptitude Test

Sample verbal reasoning item: House is to dwelling as car is to ____________.

(A) transportation
(B) traveling
(C) speed
(D) automobile
(E) mechanical

Sample numerical reasoning item: Which number comes next in this series? 3 6 9 19 22 25

(A) 32
(B) 35
(C) 52
(D) 15
(E) 28

Sample abstract reasoning item: Which figure would come next in the series?

Sample Question for Mechanical Reasoning Test

Which system will allow the 50 lb. crate to be picked up with the least effort?

(A) System A
(B) System B

(Sample questions differ from actual test appearance and do not contain real test content.)

The Technical Equipment Support Representative Test Evaluates:

Technical Equipment Support Test Evaluation Chart

Validity Information: Click here to view RA's Technical Manual for details about test dimension development, reliability & validity.


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