Barista Test
Hire a barista that loves coffee and brews up better sales with this pre-employment test.
Pre-Employment Test
Purpose:
Competition for a top-producing coffee shop is intense! It is a hands-on business completely oriented to customer service. When you need new staff, you need to hire a barista that stands out above the rest. They must have craftsmanship with cinnamon, a flair for flavor, and a love for latte! Use our online Barista Test to find the right one for your business.
The best choice is often to hire a barista who is a cheerful extrovert with outstanding customer service, a can-do attitude, and dependability. This pre-employment personality test ensures you hire a barista with these personality traits to work in your coffee shop.
About This Test:
This test will take most candidates approximately 15 minutes. It consists of 1 part:
- An untimed personality assessment
What the Report Gives You:
a graphical display of scores of areas covered and an overall recommendation based on the match to each characteristic.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Options:
Contact us to learn how we can customize the test content for your coffee shop hiring process or the way information is presented in the report to meet your specifications.
Sample Personality Item:
| For the statement on the left |
| For the statement on the right | |||||
No matter how busy I am, I always take the time to do careful proofing and correct mistakes. |
My job is so demanding and hectic that I rarely take the time to proof my work. |
(Sample questions differ from actual test appearance and do not contain real test content.)
The Barista Test Evaluates:
| Less Desirable Behaviors | Test Content | Desirable Behaviors |
|---|---|---|
| Does not particularly like coffee | Coffee Attitudes | Has a passion for |
| Fails to live up to promises | Conscientious | Reliable, dependable |
| Does not choose to personalize interactions with customers | Customer Engagement | Regularly personalizes interactions with customers |
| Not service minded | Customer Service Orientation | Enjoys serving people |
| Overreacts to stress, gets upset easily | Emotional Resilience | Calm, level-headed, handles stress well |
| Doesn’t want to have to deal with people | Extroversion | Likes people involvement at work |
| Frequently finds fault | Optimism / Enthusiasm | Positive attitudes |
| Does the minimum | Work Drive | Willing to go the extra mile |
Can We Help You Faster?
You may be able to get the information you need right on our website. Find your question below and click to see answers in our FAQs.
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Professional Affiliations
Better Business Bureau (BBB)
Society for
Human Resource Management (SHRM)
Society for
Industrial and Organizational Psychology (SIOP)